FREE IIHS Rerport on Consumer Experiences with ADAS System Repairs 

16 Chapters and More than 150 Pages of Ideas, Processes, Technologies and Workflows to Help Businesses Succeed as an ADAS Service and Calibration Business.

1. Your Company’s S.W.O.T. and Existing Position 

2. Your Goals and Objectives 

3. Create a Separate Corporation/LLC 

4. Facility Requirements 

5. Equipment Requirements 

6. Personnel and Training 

7. The 7 Moments of Truth with ADAS Repairs & Calibrations 

8. CIECA Calibration Workflows 

9. Finding and Selling Your Future Customers 

10. Business Operating System & Workflow Management

11. “Pricing Out” Your Services

12. Service Requests & Scheduling 

13. Communicating with Your Customers 

14. Documenting the Calibration Process 

15. Performance Metrics/KPI’s

16. The Investment & ROI

17. Other “Stuff”